Privacy Policy

Effective Date: May 2025

Cuecard Agency respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our website, services, and communications.

1. Who We Are

Cuecard Agency is a full-service creative agency specialising in design, marketing, and video production. Our services are tailored to help brands grow and connect meaningfully with their audiences.

2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us:

• Name

• Email address

• Phone number

• Company name

• Project details and preferences

• Billing and payment information (if applicable)

b. Information We Collect Automatically:

When you visit our website or interact with our content:

• IP address

• Browser type

• Device information

• Usage data (e.g. pages visited, time spent)

• Cookies and similar tracking technologies

3. How We Use Your Information

We may use your personal information to:

• Provide and deliver our services

• Communicate with you about your projects, inquiries, or requests

• Send updates, marketing communications, or newsletters (you can opt out at any time)

• Improve our website, services, and customer experience

• Fulfil legal, accounting, or regulatory obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Trusted service providers (e.g., hosting, email, payment processors)

• Legal authorities if required by law

• Partners or collaborators directly involved in delivering a project (with your consent)

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Withdraw consent where processing is based on consent

• Object to processing or request restriction

• Lodge a complaint with a data protection authority

To exercise your rights, contact us at [insert contact email].

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Cuecard Agency
Azzuri House Walsall Business Park, Aldridge, Walsall, West Midlands, WS9 0RB
Email: info@cuecardagency.com
Phone: [Insert Contact Number]